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June 2024
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CROSS-CULTURAL COMMUNICATION TIPS

By Sarah Khan, CC


1. Engage to broaden perspectives. Every communication, whether it be public or interpersonal, is an opportunity for everyone to expand their views.

2. Consider that your reality comprises all your perspectives, emotions and motivations.  Your reality forms your truth, and your truth is yours, and yours alone.  

3. Let go of the belief: For me to be right, I must prove you wrong. Anyone’s truth is as self-evident to them as yours is to you.  

4. Win hearts, not arguments. Don’t get into arguments about who is more right. When you play the “right vs. right” game, you lose the opportunity to bridge differences.

5. Use the ”yes, and” approach to address disagreements by acknowledging a person’s opinion first, then stating your own. The more respect you show to others, the more likely they will be receptive to your views.

6. Share your struggles to sell your successes. The only difference between a success story and a crisis story is the ending.

7. Walk your message. 

It’s not about what you say, but about who you are. Inspiration and influence begins with what you believe.  

8. Remember, it’s not about you.  The most influential and impactful people are those who focus on serving others.  

9. Soften the sharp edge of truth with self-deprecating humor.  Laughter makes us listen.

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