It’s ironic, isn’t it? We’re taught math, science, and history, but we’re not taught how to deal with people who are being unfair or unkind. The good news is, you can learn how to keep your cool—even when other people aren’t—and respond diplomatically in sensitive situations, relays Sam Horn in this session. She will teach you what to say, when you don’t know what to say! Sam’s relatable, real-life stories and instantly useful recommendations can reduce stress and improve your relationships—on and off the job.
Sam Horn Author, speaker, coach
As founder and CEO of the Intrigue Agency, Sam Horn helps people create respectful, collaborative, compelling, one-of-a-kind communications and projects that scale their income and positive influence—for good. She is also CEO of the Tongue Fu! Training Institute, a communication-conflict resolution approach that teaches how to give and get the respect we all want and deserve.
Sam was brought in by organizations such as TED Fellows, South by Southwest (SXSW), Inc. 500, Richard Branson’s Virgin Unite, and The NewNow Leaders to teach them how to communicate the value of their projects clearly and compellingly. LinkedIn hired Sam to produce a series on communication that has been used by Amazon, Walmart, and Accenture. NASA hired Sam to media-train their senior scientists and climate change specialists.
Sam’s work has been featured in dozens of publications including The New York Times, Forbes, Readers Digest, Inc., Ascend (Harvard Business Review), Publishers Weekly, and Library Journal. She has been interviewed on major media networks, including NBC, CBS, ABC, Fox, NPR, and MSNBC.