Toastmasters offices held and terms of service (international and regional level):
- 2017-2018 Pathways Guide
- 2013-2014 Chief Ambassador, Pathways
- 2012-2013 District Director (Governor)
- 2011-2012 Lt. Governor Education & Training (now PQD)
Toastmasters honors and recognition (international level):
- 2012-2013 Distinguished District
- 2011-2012 Excellence in Education & Training
Relevant work experience and how it relates to Toastmasters and your role as a Board member:
Nearly 35 years of Program Manager & Director level experience in process management & improvement, Change Management, Information Technology (IT), and Risk Management taught me to create compelling visions, strategize and set goals, develop plans and budgets, understand drivers of customer & workforce satisfaction, and plan and execute IT changes. These activities required working both collaboratively and independently and, at times, with geographically dispersed teams and multi-language/multi-cultural groups. These important skills will help me as an International Director as we continue to grow globally, increase quality, and pro-actively retain members.
What experience do you have in strategic planning?
With my teams, I created successful strategic plans in technology, business, non-profit, healthcare, and government. As a Board President of an educational non-profit, I brought in structured strategic planning, using Strategic Theme Teams to carry out objectives, and increased focus to maximize impact of limited resources. Also, I co-facilitated a state-wide strategic plan for public education and facilitated strategic plans for US and non-US owned companies, non-profits, and the government.
What experience do you have in the area of finance?
As a member of multiple Boards: budget planning, spending oversight, fundraising, and general fiscal responsibility to assure operating within requisite non-profit laws and guidelines. As Program Manager / Director: budget planning, spending and verification, cost benefit analysis, and risk analysis/ mitigation (especially during budget cuts or when desires are greater than available funding). As a small business owner: creating and managing a budget.
What experience do you have in developing policies?
Policy development & evaluation has been a fundamental part of much of my career in the areas of technology, human resources, business, marketing, fiscal responsibility, and healthcare. My policy development, evaluation, & modification experience is often tied to strategic planning, process improvement, organizational transitions, startup activities, or certifications. I’ve reviewed, updated, developed, deployed, and suggested retirement of organizational policies as part of reducing errors, increasing satisfaction, improving compliance, and ensuring fiscal responsibility.
What lessons did you learn from previous leadership positions?
Listen more, talk less - Two elements essential to successful change: 1) the quality of the solution and 2) the adoption or buy-in. An excellent solution with little to no adoption or buy-in will not go far. A good solution, that allows for greater adoption, will yield far superior results. The challenge is finding the right level of a solution. - You’re always sending a message, you’re always being watched. - It takes a team. Which includes learning about the people on the team (their passions, their goals, their personality types, their availability); it helps with relationships, teamwork, communication, and project success.
What experience and key strengths would you bring to the Board of Directors?
My ability to look at the big picture and see key influences, my strong analytical skills, and my experience blending the people side of process with technology. Working with diverse organizations and cultures in long-range planning, critical thinking, policy maintenance, and understanding the impacts of policies on an organization are beneficial in strategic discussions.
Why do you want to serve as an international officer/director?
Toastmasters experience counts. Toastmasters changes how we communicate, how we support and motivate each other, and how we lead. Toastmasters boosts our courage, confidence, and skills to speak, to contribute, to lead. We need to be able to connect because this transformation requires others to be part of the journey. Toastmasters transformed my life and will continue to be a key part of my future. Serving on the Board, furthering the progress of the Strategic Plan, and helping identify future strategies to move Toastmasters forward as interests, behaviors, and technologies change is the best way I foresee being able to contribute to our valuable organization.
What volunteer experience do you have outside of Toastmasters?
For nearly 30 years, an integral part of my life has been volunteering with New Mexico MESA (Math, Engineering, Science Achievement), empowering and motivating a culturally diverse student (middle/high school) population with science, technology, engineering, and math (STEM) enrichment and leadership skills development. My volunteer experience includes Board member (and past Board President) as well as working with students as a guest speaker, workshop guide, and competition judge. As a volunteer speaker coach for over 8 years, I have worked with TED speakers to help them communicate their ideas to a diverse audience. Additionally, I worked with TEDxABQ leadership on strategies, updating the speaker coaching approach, customer and workforce satisfaction analysis, and providing policy-related suggestions.
Have you worked with other Boards of Directors outside of Toastmasters?
My Board member experience includes reviewing/updating/setting policies, ensuring fiscal responsibility, strategic planning, and reviewing performance measures for the following boards: - New Mexico MESA (Math, Engineering, Science Achievement) Board (also past President) - New Mexico State Science & Engineering Fair Board - Small startup businesses While working in healthcare, I led the team (and system) that provided scorecards and dashboards – along with analysis and special reports, used in the different Board meetings held throughout the company. Additionally, I facilitated strategic planning for various Boards (e.g. Adaptive Ski Program), as well as participated in strategic planning for Boards of other organizations (e.g. TEDxABQ)
In your opinion, what are Toastmasters International’s major objectives and how would you work to achieve them?
In my opinion, below are the major objectives. Increase Growth & Retention (Member & Clubs). To achieve: oEnsure Toastmasters program stays relevant. Why? To engage (and keep) members & guests. Look at member feedback, futurists thoughts, member activity statistics, and stakeholder input for potential new projects, paths, and experiences. oEnhance Leadership Training. Why? 1) To paraphrase, ‘People don’t leave clubs (or Districts), they leave leaders.’ 2) To support the statement “Where Leaders Are Made.” Investigate cost-effective global-level (on-line) supplements to local training, best practices repository, and succession planning. oEnable more Quality Meetings. Why? Clubs are the heart of the Toastmaster experience. Also, for more to support and endorse Toastmasters, provide a “matched” experience across clubs, while allowing for club individuality that meets members’ needs. More promotion (or development) of tools (e.g. best understand their member needs or clarify club culture) and recognition (like TI’s ‘Show us the TM brand at your club’ contest). Expand global services to members, cost effectively. To achieve: oWith the worldwide examples of distribution centers and round-the-clock call centers, investigate options of cost-effectively providing these benefits to our members worldwide.
Additional information about candidate:
My passion for understanding different personalities, cultures, and environments - as I help people and organizations excel - is rooted in my upbringing and influenced by national & international experiences, great mentors, multi-cultural/multi-language experiences, and gratitude for the opportunity to learn and grow.