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Moments of Truth


Did you know that almost 70 percent of people leave a club, organization or business because they feel that the people they deal with are indifferent to their needs?

Do you get frustrated when you attend a meeting that is disorganized, starts 10 minutes late and ends 30 minutes late?

What about when you go to the store and the salespeople are more interested in talking to each other than helping you find the product you need?

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Moments of Truth

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